Join the Team at CybrogenIT

Where Purpose Meets Passion.

At CybrogenIT, we’re not just building better technology, we’re building a better workplace, a safer future, and stronger communities. Our story started with a cyberattack that devastated our founder’s uncle’s small business, and that moment lit a fire in us. Today, we exist to protect businesses like his, and people like you are how we do it.

If you’re driven by purpose, value growth, and want to be part of something bigger, welcome home.

Why Work at CybrogenIT?

Because you want more than a job. You want:

Mission that Matters

We help small businesses thrive by protecting what they’ve worked hard to build.

A People-First Culture

Your well-being isn’t an afterthought; it’s baked into everything we do.

Real Growth, Real Fast

Your goals are our goals. With mentorship, training, and leadership opportunities, your career won’t sit still.

 

Work That Fits Your Life

Flexible schedules, remote options, and a team that respects boundaries.

Community Impact

Through our Cybrogen Gives initiative, you’ll have paid time to volunteer, donate to causes that matter to you, and make a tangible difference.

Benefits & Perks

Medical, Dental, and Vision Insurance
Company Outings
Company Holidays & Unlimited PTO
Free Employee Discount and Rewards Program
Employee Mental Health & Wellbeing Programs
Charity & Volunteer Events
Peer Recognition
Performance-Based Promotions
Work from Home
Performance Bonuses
Cybrogen Gives Initiatives

Cybrogen Gives — Tech with Heart

Cybrogen Gives was born from a simple belief: technology should make the world a better place.

What started as a passion project quickly became one of our proudest pillars. Today, Cybrogen Gives is how we extend our impact beyond the keyboard. Through this initiative, we:

Together, we’re united in our shared mission to create a brighter future for all generations. Whether it’s empowering youth, supporting families, or mentoring the next generation of cybersecurity leaders, Cybrogen Gives is our way of showing up where it matters most.

  • Provide paid volunteer time off to every employee

  • Match donations to causes close to your heart

  • Host team service days every quarter

  • Support STEM education, mental health awareness, and disaster relief

We also proudly partner with some of the most influential nonprofits around the globe, including:

Boys & Girls Club Of America

Ronald Mcdonald House

Pledge 1%

Our Core Values

Trust First

We protect with integrity, no exceptions. Trust isn’t just given; it’s earned daily through transparency, reliability, and doing the right thing even when no one’s watching. Whether it’s securing a network or supporting a teammate, trust is the foundation of everything we build. At CybrogenIT, our word is our bond.

Stay Curious

We never settle for “good enough.” In a world where threats evolve by the hour, curiosity is our competitive edge. We ask questions, challenge assumptions, test new ideas, and push ourselves to grow, not just as professionals, but as people. Learning is part of the job description, and innovation starts with a mindset.

People Over Process

We use processes to support people, not the other way around. While we love systems and structure, we never forget that humans are at the heart of our work. Whether it’s a teammate facing burnout or a client facing a breach, we lead with empathy and flexibility. We choose people, always.

Speak Boldly

We don’t whisper solutions, we champion them. At CybrogenIT, every voice matters, and everyone has a seat at the table. We encourage open dialogue, respectful debate, and fresh perspectives. Whether you’re an intern or a senior engineer, if you’ve got something to say, we want to hear it.

Own the Outcome

We don’t pass the buck, we take responsibility and get it done. From solving technical issues to meeting client goals, we believe in seeing things through. If something breaks, we fix it. If we fall short, we learn from it. Accountability is how we grow as individuals, as teams, and as a company.

Have Fun

Yes, fun is a core value. We work hard, but we also believe in celebrating wins, enjoying the ride, and making room for joy. Whether it’s cracking jokes on Zoom, surprise care packages, or team challenges, we don’t take ourselves too seriously. After all, happy teams build better tech.

One Team, Always

During work hours, we’re a high-performing team. Outside of work, we’re a family. You won’t hear “boss” around here because we believe in flat leadership and open doors. Titles don’t define importance. Everyone is respected, everyone is approachable, and no one is too “senior” to lend a hand or share a laugh. You’ll never feel like just a number at CybrogenIT because here, we’ve got each other’s backs.

Our Departments

Technology Department

Cybersecurity, IT, Network Infrastructure, Engineering

This is the command center of CybrogenIT. If you’re someone who geeks out over securing networks, hunting threats, building smarter systems, or scaling infrastructure, you’re in the right place.

You’ll work alongside brilliant minds using cutting-edge tools like SentinelOne, Guardz, Azure, and Intune. We invest in your growth with paid certifications and quarterly R&D time.

Why people love this team:

  • Deep specialization without silos

  • Career paths to senior architect and leadership roles

  • Projects that make a visible, lasting impact

  • You’re not stuck in reactive work — you're building proactive protection

Sales Department

Account Executives & Business Development Representatives

Sales at CybrogenIT is where grit meets strategy. We combine inbound opportunities from our marketing engine with outbound campaigns that require focus and creativity. If you love a challenge and want a company that actually invests in your success, this is your moment.

For BDRs: You’re the first point of contact. You open doors, start conversations, and build relationships. Your role is fast-paced, strategic, and vital.

For AEs: You close deals with confidence, integrity, and support from our tech and marketing teams. You don’t just hit quotas, you build trust.

  • Strong CRM + automation stack (HubSpot, Apollo)

  • Coaching, call reviews, and growth tracks

  • You’ll never be stuck in a silo, you sell as part of a squad

  • High-earning potential and clear paths to Sales Leadership

Customer Success

Account Managers, QA, Customer Support

Customer Success turns clients into lifelong partners. From onboarding and training to strategic check-ins and escalations, you’ll ensure clients feel heard, supported, and empowered.

Our CSMs are the voice of the customer inside our company, and your ideas directly influence how we improve our services and systems.

Why people love this team:

  • Autonomy with accountability

  • Ownership of accounts from onboarding to renewal

  • Direct feedback loops with product and leadership

  • A culture of empathy and problem-solving

Operations Department

Finance, Billing, Vendor, Compliance, Procurement

Operations is where strategy meets execution. You’ll run the projects, optimize the workflows, manage vendor relationships, and keep the business running smoothly. From finance and billing to compliance and procurement, if it supports the engine, you’re part of it.

Why people love this team:

  • Visible contributions to every department’s success

  • Recognition for being the glue that holds everything together

  • Opportunities to implement change, not just maintain status quo

  • Cross-functional collaboration across the company

HR & People Ops

Human Resources, Benefits, Employee Experience

This is more than just onboarding and payroll. Our HR team is responsible for building the employee experience, one that’s inclusive, empowering, and full of growth.

From DEI programs to wellness initiatives, leadership development, and conflict resolution, you’ll shape what it feels like to work here.

Why people love this team:

  • Your work touches every person, every day

  • A chance to create policies and programs that matter

  • Collaboration with executive leadership and department heads

  • You’re not managing people, you're championing them

What Makes a Great CybrogenIT Candidate?

You don’t have to be perfect, you just have to be passionate. Our best team members:

  • Take ownership, not shortcuts

  • Care deeply about clients and teammates

  • Love learning new tools, tactics, and ideas

  • Stay cool under pressure and humble in success

  • Bring empathy, energy, and a solutions-first mindset

  • Want to make a difference and leave the world better than they found it

We’re an Equal Opportunity Employer

At CybrogenIT, diversity is our strength. We’re proud to be an Equal Opportunity Employer that celebrates all voices. We welcome individuals of all races, ethnicities, religions, gender identities, sexual orientations, abilities, ages, and backgrounds. We believe great ideas come from everywhere, and we’re committed to building a team as inclusive as the communities we serve.

Apply Now, Let’s Build the Future, Together

Ready to love where you work?

Current Openings

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Posted time September 26, 2025 Location Remote Job type Full-time

Job Title: Benefits CoordinatorLocation: RemoteSalary: $50,000–$65,000 base + bonuses Who We Are CybrogenIT is a people-first managed IT and cybersecurity company. We protect small and mid-sized businesses from cyber threats, but we also take care of our own people. Our culture is built on owning the outcome, speaking boldly, staying curious, and making sure fun has a place at work. We believe that when our team feels supported, they do their best work—and that’s where you come in. What You’ll Do As our Benefits Coordinator, you’ll make sure our team understands and gets the most out of their benefits. You’ll be the go-to resource for questions, helping new hires get set up and making sure our programs actually work for people’s lives. Administer health, dental, vision, retirement, and wellness benefits. Guide new hires through benefit enrollment and answer questions along the way. Be the point of contact for employees with benefit-related questions or issues. Work with providers to resolve claims or eligibility problems. Keep records accurate and up to date in HR systems. Support open enrollment and communicate changes clearly to the team. Look for ways to improve our benefits and employee experience. Stay current on benefits compliance requirements. What We’re Looking For 1–3 years of experience in HR, benefits administration, or employee support. Strong communication skills and a people-first mindset. Detail-oriented with the ability to keep records clean and accurate. Comfortable working with benefits systems and vendors. Someone who owns the outcome and makes sure employees feel supported. Curiosity about new benefit trends and ideas to improve the employee experience. Why You’ll Love Working Here Salary: $50,000–$65,000 base + bonuses. Flexibility: Remote work with flexible hours. Growth: Training and career development opportunities. Culture: People-first, fun, and supportive—we celebrate wins together. Impact: You’ll directly support the well-being of the team that protects our clients every day.

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Posted time September 26, 2025 Location Remote Job type Full-time

Job Title: SMB Cybersecurity SpecialistLocation: Remote (with occasional on-site client visits)Salary: $70,000–$90,000 base + bonuses Who We Are CybrogenIT is a people-first managed IT and cybersecurity company. We help small and mid-sized businesses stay safe from cyber threats while keeping their technology simple, secure, and stress-free. We believe work should be meaningful and fun. Around here, we own the outcome, speak boldly, stay curious, and always put people first—our team and our clients. What You’ll Do You’ll be the go-to expert for cybersecurity in small business environments. From monitoring threats to guiding clients on compliance, your role is to make security easy to understand and effective in action. Monitor, analyze, and respond to security alerts in SMB environments. Deploy, configure, and manage endpoint protection, firewalls, and MFA solutions. Conduct risk assessments and provide recommendations to reduce vulnerabilities. Investigate security incidents, document findings, and support remediation. Help clients stay compliant with requirements like HIPAA, PCI DSS, and FTC guidelines. Stay on top of the latest threats, vulnerabilities, and trends in SMB security. Partner with our helpdesk and engineering teams to secure client networks. Educate clients in plain language—no jargon, just practical advice. Contribute ideas to make CybrogenIT’s security offerings even stronger. What We’re Looking For 3+ years of hands-on cybersecurity experience (MSP or SMB focus preferred). Strong understanding of firewalls, endpoint protection, SIEM, and vulnerability management. Familiarity with compliance frameworks (HIPAA, PCI DSS, NIST, CCPA, FTC). Ability to investigate incidents and clearly explain risks and solutions. Someone who speaks boldly, owns the outcome, and genuinely cares about people. Curiosity and willingness to keep learning—security changes fast. Certifications like Security+, CEH, or CISSP are a plus but not required. Why You’ll Love Working Here Salary: $70,000–$90,000 base + bonuses. Flexibility: Remote-first with occasional client visits. Growth: Paid training, certifications, and advancement opportunities. Culture: People-first. We value curiosity, bold thinking, and fun at work. Impact: You’ll directly protect small businesses and make a real difference in their security.

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Posted time September 26, 2025 Location Remote Job type Full-time

Job Title: Client Success ManagerLocation: Remote (with some client visits as needed)Salary: $60,000–$75,000 base + bonuses Who We Are CybrogenIT is a managed IT and cybersecurity company that puts people first. We protect small and mid-sized businesses from cyber threats and keep their technology running smoothly. But we’re not just about firewalls and patches—we’re about relationships. We believe in owning the outcome, speaking boldly, staying curious, and making work fun. Culture matters here. We don’t want someone who just “manages accounts.” We want someone who builds trust, solves problems, and makes clients feel like we’re part of their team. What You’ll Do As our Client Success Manager, you’ll be the bridge between our clients and our technical team. You’ll make sure clients feel supported, understood, and confident that CybrogenIT has their back. Be the main point of contact for assigned clients. Build strong relationships by checking in regularly and listening to their needs. Translate “tech talk” into plain language and ensure clients understand what we’re doing for them. Partner with the helpdesk and engineering teams to resolve client issues quickly. Proactively look for ways to add value and keep clients secure and happy. Manage renewals and upsells by helping clients see the value of our services. Track client satisfaction and follow up after major support cases. Provide feedback from clients to our team so we keep improving. Celebrate wins with clients and with the team—because happy clients mean we’re all winning. What We’re Looking For 2–5 years of experience in account management, client success, or customer-facing roles. Strong communication and relationship-building skills. Ability to explain complex IT and cybersecurity concepts in simple terms. Organized and proactive—you don’t just react, you stay ahead of issues. Someone who owns the outcome and takes pride in making clients successful. Experience in MSP, IT, or SaaS environments is a big plus. Familiarity with CRMs or ticketing systems is helpful. Why You’ll Love Working Here Salary: $60,000–$75,000 base + bonuses. Flexibility: Remote work with some client visits. Growth: Training and real career advancement opportunities. Culture: People-first. We encourage curiosity, bold ideas, and fun. Impact: You’ll directly shape the client experience and drive long-term relationships.

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Posted time September 26, 2025 Location Remote Job type Full-time

Job Title: SMB Helpdesk TechnicianLocation: Remote (with some on-site support as needed)Salary: $50,000–$65,000 base + performance bonuses Who We Are At CybrogenIT, we’re more than a cybersecurity and IT company—we’re a people-first team that believes technology should make life easier, not harder. We protect small and mid-sized businesses from cyber threats, keep their systems running, and have some fun while we do it. We work hard, but we don’t take ourselves too seriously. Culture matters here. We believe in owning the outcome, speaking boldly, staying curious, and making sure fun is part of the job. What You’ll Do You’ll be the first line of support for our SMB clients—the person they turn to when something breaks, stops working, or just doesn’t make sense. Your job is to fix issues fast, make people feel heard, and keep their businesses running smoothly. Be the first point of contact for client IT requests (tickets, calls, emails). Troubleshoot and resolve issues with Windows PCs, laptops, mobile devices, and Office 365. Handle account setups, password resets, and onboarding/offboarding tasks. Support printers, scanners, and other everyday tech headaches. Use our RMM and ticketing systems to provide remote support. Spot and escalate bigger problems to our Tier 2/3 engineers. Log everything clearly in the helpdesk system so the team stays in the loop. Help keep clients safe with security basics (patches, antivirus, MFA checks). Follow up to make sure people aren’t just “fixed,” but actually happy. What We’re Looking For 1–3 years of IT support/helpdesk experience (bonus if you’ve worked in an MSP or SMB setting). Strong knowledge of Windows OS, Office 365, and basic networking (DNS, DHCP, TCP/IP). Comfortable with remote support tools and ticketing systems. Curiosity about cybersecurity—experience with EDR, MFA, or firewalls is a plus. Clear communicator who can explain tech in plain language. Someone who takes ownership and sees things through, not just “passes the problem.” Certifications like CompTIA A+, Network+, or Security+ are great, but not required. Why You’ll Love Working Here Salary: $50,000–$65,000 base + bonuses. Flexibility: Remote work with occasional on-site support. Growth: Training, certifications, and real opportunities to level up. Culture: People first. We celebrate wins, learn from mistakes, and keep things fun. Impact: You’ll directly help small businesses stay safe and secure.

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Join The CybrogenIT Team Today!

Ready to join our team? Apply for one of our open positions today and become part of our mission to safeguard businesses from cyber threats.