What to Ask, Red Flags to Spot, and Why CybrogenIT Stands Out
Questions to Ask Any MSP
Do you provide 24/7 monitoring, EDR, MDR, and AI-driven protection?
How do you handle incident response and what’s your average recovery time?
Can you support compliance (HIPAA, PCI, FTC, SHIELD Act, state cyber laws)?
Do you perform penetration tests and vulnerability scans?
Will I have access to audit logs, dashboards, and transparent reports?
What SLAs (response and resolution times) do you guarantee?
Are backups immutable and protected from ransomware?
How do you manage vendor and third-party access?
Can you provide references or case studies from SMBs like mine?
Red Flags That Put Your Business at Risk
Hidden fees or vague billing
One-size-fits-all packages (no industry customization)
No compliance or regulatory support
Slow response times or unresolved tickets
Finger-pointing between vendors
Limited or no transparency into security tools
Lock-in contracts with no flexibility
No disaster recovery or cyber insurance
Why SMBs Choose CybrogenIT
All-in-One: Managed IT + Cybersecurity under one roof
ProactiveIQ Monitoring: Stops 70% of issues before you notice
Dark Web, Surface & Deep Web Scans: Real-time risk visibility
Penetration Testing: Phishing, ransomware, malware, DDoS, adversarial AI
Compliance-First: HIPAA, PCI, FTC, NY SHIELD, state regulations
Transparent Reporting: Dashboards, logs, executive summaries
Cyber Insurance: Coverage included (up to $500K–$1M depending on plan)
Proven Protection: Dozens of attacks are stopped monthly across SMB clients
Bottom Line
Switching MSPs for a lower cost often means losing:
Cyber insurance
Compliance support
Proactive threat monitoring
Transparent reporting
Cheaper doesn’t mean safer. A single breach costs SMBs $ 8,000–$ 25,000 per day in downtime, plus fines and reputational damage.